Backup failure alerts must be treated as high priority, especially for Production, and should not remain open beyond one week.
Please ensure timely acknowledgment, clear ownership, and regular communication. Refer to the available documentation and engage SMEs/SREs when needed to drive resolution promptly.
Kudos to Mykid for consistently ensuring things are properly acknowledged, taking ownership when it matters, and maintaining clear and effective communication throughout.
Really appreciate the responsibility and reliability you bring. Looking forward to seeing you contribute even more towards keeping the estate cleaner with your skills, and sharing your knowledge with the team.
Regarding the suggestion to increase backup streams, as per discussions from a few years ago, PostgreSQL backups in Commvault did not support stream configuration.
I also cross-checked with the L2 team on the incident channel, and they confirmed that the streams option is currently greyed out for PG instances.
While only about a week remains for the HSX migration, it would be helpful to explore any long-term approach to improve backup throughput—apart from increasing streams—especially for critical databases.
Please let us know if there have been any recent changes or alternative options we can consider.
Thanks & Regards,
Came across an upcoming Oracle community event in Singapore on April 16 (SGOUG Conference 2026). It covers topics like AI, Oracle DB, APEX, and integrations, and also includes free training + certification (Oracle AI Vector Search).
Looks like a good learning/networking opportunity—sharing in case anyone is interested: https://luma.com/y2nkav8j�
https://luma.com/y2nkav8j?utm_source=lipro
Came across an upcoming Oracle community event in Singapore on April 16 (SGOUG Conference 2026). It covers topics like AI, Oracle DB, APEX, and integrations, and also includes free training + certification (Oracle AI Vector Search).
Looks like a good learning/networking opportunity—sharing in case anyone is interested: https://luma.com/y2nkav8j�
Hi Falguni,
Thanks for the suggestion.
Yes, the dashboard view supports all RDBMS platforms. It helps address existing challenges such as performing pre-checks before approving changes and the usual Friday checks, by providing a complete view on a single page instead of checking individual tickets.
I will try to set up a quick demo with key members who handle changes and Big Rock events. I had tried reaching out to one member earlier but didn’t receive a response, hence the email. It’s a good suggestion—thanks, and I’ll arrange a quick demo.
Thanks and regards,
Nikhil
Hi [Reliability Lead Name],
I would like to provide a brief summary of the ongoing backup performance issue that has previously been highlighted by the Database PRO team through incident channels and email communications.
To summarize:
Two incident channels were created and tickets raised; both have now been marked as resolved.
The first incident was closed stating a DDB reconstruction issue was identified and fixed, after which backups ran successfully for one night.
The following day, backup slowness was observed again and raised on the channel. We were informed that the CH environment is being upgraded to HSX, expected to take around two weeks. However, when clarification was requested on whether the slowness would persist during this migration, there was no response.
We also requested that a case be raised with the Commvault vendor, but despite follow-ups, there were no updates shared.
The incident channel was later closed as the ticket was marked resolved with the note that an ongoing performance issue in IBCHALL related to HNAS performance is being worked on by Hitachi Vantara and Commvault.
Given that the backup performance concern appears to still be ongoing, we kindly request the latest status update and would appreciate prioritized attention on this matter to help ensure stability of backup operations.
Best regards,
Daidipya Upalekar
Database Team
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