JAVA J2EE 4 U

 

Step 1: Download Oracle TFA

1. Visit Oracle Support Website:
   • Go to Oracle Support and log in.
2. Search for the TFA Utility:
   • Search for Document ID 1513912.1 (Oracle Trace File Analyzer).
3. Select the Appropriate Version:
   • Download the version matching your Oracle environment (Linux, Solaris, etc.).

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Step 2: Install Oracle TFA

1. Extract the Downloaded File:
   • Unzip the downloaded .zip file:

     bash
     unzip tfactl_<version>.zip
     

2. Run the Installer:
   • Execute the installer script:

     bash
     ./installTFA.sh
     

3. Follow On-Screen Prompts:
   • The installer will prompt for configuration details. Follow the instructions, including adding the host names and configuring the TFA service.

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Step 3: Gather Logs Using TFA

1. Run the TFA Command:

   • Open a terminal and navigate to the TFA home directory.
   • Run the following command to gather diagnostic logs:

     bash
     tfactl diagcollect
     

   • By default, this collects logs from the past 12 hours. You can customize the collection by adding a time range:

     bash
     tfactl diagcollect -s 48h  # Collects logs from the last 48 hours
     

2. Specify Components (Optional):

   • To collect logs for specific components (like ASM or Clusterware), use:

     bash
     tfactl diagcollect -collect asm,crs
     

3. Check the Log Directory:

   • The gathered logs will be stored in a timestamped directory under /opt/oracle/tfa/repository.

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Step 4: Provide Logs to Oracle Support

1. Upload the Collected Logs:
   • Navigate to the generated zip files, and upload them to Oracle Support using the SR (Service Request) page, or with the SR number via the command:

     bash
     tfactl upload -sr <SR_NUMBER>
     

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Summary:

• Download Oracle TFA from Oracle Support.
• Install it by running the installTFA.sh script.
• Gather logs using the tfactl diagcollect command.
• Upload the logs to Oracle Support for further analysis.

This process ensures comprehensive log collection for Oracle’s investigation, streamlining the resolution process.