I wanted to provide an update on the database outage that occurred this morning and the actions taken so far:
Vendor Case Raised: A case has been raised with Oracle (Case #123456) and in parallel, I informed the UNIX System Administrators to raise a case with Red Hat (Case #789012). While reviewing the logs during the Oracle case, we noticed I/O and kernel-related messages, suggesting it is an OS-level issue that requires further investigation.
Oracle Feedback: Oracle has confirmed that these issues must be investigated at the OS layer. I have relayed this information to the UNIX Admin team for their follow-up.
Database Restoration: I have successfully synchronized the database and restored the required parameters to ensure functionality. Initially, manual intervention was needed to bring the database in sync.
Backup Status: The backup has been running for the past 9 hours without directly impacting the application or its performance. However, I discovered that the backup is also configured to run on the BCP environment, and I have requested that this be temporarily disabled.
Application-Side Errors: We have noticed some authentication-related errors on the application side, but there is no direct impact at the moment. We are actively investigating the issue to determine the root cause.
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