Thursday, 5 December 2024

Filled under:

 Subject: Update on Data Replication Issue


Dear [Application Owners],


We have raised a case with the vendor to further investigate and assist with the reported data replication issue. All relevant information and logs have been provided to their support engineer, and we are actively following up on this matter.


In the meantime, could you please confirm the following:


1. Were there any bulk data loads performed recently that might be related to this issue?



2. Was Replica2 the instance you were writing to? My understanding is that you were reading from Replica2, but I would like to double-check to ensure accuracy.




Your inputs will help us expedite the troubleshooting process. We will keep you updated as we receive further updates from the vendor.


Best regards,

[Your Name]

[Your Position]

[Your Contact Information]


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