Assistance for TOAD Issues on User Machines
Important Notice
The Infrastructure Team handles core TOAD-related issues, not the Database Team. If you are facing problems due to workspace restarts, drive migrations, or missing drives, your TOAD files may need to be restored manually. Follow the steps below to resolve the issue.
Steps to Restore Missing TOAD Files
1. Check for Backup:
Look for a backup of your TOAD settings or workspaces in your user profile or backup folder.
2. Locate the Default TOAD Directory:
Navigate to C:\Users\<your_username>\AppData\Roaming\Quest Software\Toad for Oracle\<version>
If the files are missing, proceed to the next step.
3. Restore from Previous Version (if available):
Right-click the folder where TOAD settings were stored.
Select Properties > Previous Versions and check if a restore point is available.
4. Manually Copy Files (if backed up elsewhere):
If you have a backup, copy the necessary TOAD configuration files back to the appropriate location.
5. Reconfigure Drive Mapping (if applicable):
If the drive was migrated, check with IT support to ensure the correct mapping is available.
6. Restart TOAD:
Close and reopen TOAD to check if your settings are restored.
Related Assist Articles
For more help, refer to the following articles:
[Restoring TOAD Settings from Backup]
[TOAD Workspace Recovery Guide]
[Drive Mapping Issues and Solutions]
For
further assistance, please contact the Infrastructure Team.
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