Here’s a professional and balanced way to start the conversation during the call:
**"Thank you all for joining the call. I appreciate the opportunity to align expectations and ensure smooth collaboration between the database and application teams.
While working on this project, I’ve observed a few challenges that I’d like to discuss to improve efficiency and coordination. One key aspect is availability—our team is fully committed to supporting the application team, but there have been instances where issues across multiple environments, including both production and development, are being treated with the same level of urgency. Understanding the priority structure will help us manage resources effectively.
Additionally, call scheduling has been a bit unpredictable at times. While we do align on a specific time, there have been cases where the actual call happens at a different time, which makes it difficult to plan effectively. If we can bring more consistency to the scheduling, it would certainly help in providing the best possible support.
I’d love to hear your thoughts on how we can establish a more structured approach that works for both teams. Our goal is to ensure that all critical issues are addressed promptly without compromising operational efficiency."**
This keeps the conversation constructive while highlighting the concerns. Let me know if you’d like to adjust the tone further!
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