Tuesday, 10 February 2026

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 Hi Team,


Hope you are doing well.


The mentioned ticket has been reassigned back to our queue twice by the migration team, but there were no comments or updates added to indicate the reason for the reassignment.


As per our understanding, this task falls under the migration/decommission activity and was expected to be handled by IMS. Could you please help clarify the reason for assigning it back to us?


Additionally, please confirm if such decommission tasks are no longer being performed by IMS, so we can align accordingly and plan the next steps.


Appreciate your support and clarification on this.


Thanks and regards,

Nikhil

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