Wednesday, 25 February 2026

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 Hi Team,

Thank you for raising the change request for the database switchover as part of your BCM plan.

As per the standard process, BCM switchovers are executed via automation. We request you to please raise one RITM ticket (Automated – BCM Database Switchover). Once submitted, this will trigger the automation workflow and provide you with the required control to initiate the database switchover independently.

You can find the detailed steps and process documentation here:

[Insert Link Here]

Kindly ensure the RITM is raised well in advance of the planned implementation window to avoid any delays.

During the day of implementation, if you encounter any issues while executing the BCM activity, the Database Team will be available on #channel-name for immediate support.

Please let us know once the RITM is raised.

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