JAVA J2EE 4 U

 

I can read most of it. Some parts on the far right are cut off/unclear, so I’ve marked them as [text cut off / unclear].

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Below is a high-level structure to illustrate what I mean. This still needs work. I’ve included some numbers that I have handy and placeholders (XX) where I don’t have them.

Current role

He has 2 major roles:

1. Site Reliability Engineer within the Database crew where he has multiple responsibilities:

• Stability of Oracle and Postgres
  Environment size: 5300 Oracle DBs, 6200 Postgres DBs — 4100 Azure, 2100 on-prem
• Technical escalation for complex and critical incidents
• Problem management
• Automation — aggregate the number of hours saved on BCM automation and other automations he’s written
• Observability — leads the onboarding of over 5000 Oracle databases to LGTM
• Mentors new joiners — mention how many he’s mentored and brought up-to-speed
• Owns and evolves the backup and recovery strategy for Oracle databases

2. Scrum Master in the Emerging Database pod

Stepped up as a Scrum Master for the Emerging Database pod, which delivers the Redis Cache and Cosmos DB products. He drives agile execution across epics, improving delivery predictability and achieving a XX% increase in sprint velocity or reduction in cycle time. He ensures effective prioritization and alignment to organizational goals, combining technical expertise with delivery leadership to drive measurable outcomes at scale.

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Contributions — What has he delivered and what was the impact?

Automation

1. BCM automation — how many hours of manual effort avoided, feedback from BCM and number of app teams that showed appreciation.

2. One of the pioneers for the Smart Ticket Handler, which used AI and machine learning, Reinfer and Nucleus, to classify user-raised incidents and provide automated responses and resolutions. This resulted in a 40% reduction of user-raised incidents for Oracle.

3. Owned the actions for major platform migrations including Netcool to BigPanda and IPCenter to Amelia, successfully transitioning 100+ automations while ensuring continuity and alignment with new platforms.

4. Other automations in Amelia.

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Observability

1. Successfully onboarded 400+ Oracle databases to LGTM. LGTM is one of the key dependencies for the re/write program, which is a major, GEB-level transformation initiative.

2. Drives the remediation and resolution of deployment issues for Oracle through his technical knowledge and effective collaboration with stakeholders such as Automation Services and WMPC CTO.

3. Contributes to the engineering discussion for the Postgres database exporter package that will enable the collection of metrics from Postgres databases.

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Operational Efficiency

1. Created several ServiceNow reports which improve visibility on open incidents, problems, service requests, and changes. Led to a XX% reduction in unassigned incidents during APAC shift hours.

2. Created a backup reporting dashboard for Oracle that was used by the team globally, resulting in a XX% increase in successful backup completion.

3. Authored over XX Assist portal articles and forms, which were integrated into the Smart Ticket Handler.

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Technical Expertise and Core Operational Responsibilities

1. Led the planning and execution of more than XX major APAC BCM events for databases. Partnered with BCM teams and stakeholders to validate readiness, coordinate execution, and ensure successful completion of events.

2. Flawless execution of patching for critical XX Oracle and Postgres databases, including Mobile Pass, etc.

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Principles and Behaviors

In addition to using this space to provide examples of how he demonstrated accountability with integrity, collaboration, etc., use this space for the culture and technical achievements beyond UBS.

1. Oracle ACE — Being an Oracle ACE is widely regarded as prestigious in the tech industry. It is a global recognition initiative by Oracle that honors individuals who demonstrate exceptional expertise and consistently share their knowledge with the broader community.
   (lifted this from Google)

2. Gold Certified Engineer

3. AI Citizen — please confirm

4. UBS Stack Overflow contributor — answered XX number of questions and awarded XX badges

5. He has an Oracle blog

6. Was he part of the Hackathon year where you guys placed in the semi-finals?

7. Enumerate all the charity and community events that he’s led, joined, or contributed to.