Hi [Name],
As discussed earlier, since you were having difficulty getting hold of Norbert, I raised the ticket with the Pisa team to help initiate the discussion.
There have now been two responses on the ticket:
- The first response was shared with you earlier, and I have now attached the requested evidence to the ticket.
- Another engineer has provided details on the script changes that may be required.
The information requested by Norbert has also been added to the ticket based on his comments.
Could you please take over the follow-up with the Pisa team and proceed with the required actions?
Regards,
Nikhil
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