Wednesday, 25 September 2024

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 wanted to provide a quick handover regarding the recent database incident.

Incident Summary

  • The database was in a starting state on the leader site, and the standby was not in sync.
  • We engaged the vendor via a call, and they requested the logs, which have already been uploaded.

Current Actions

  • The instance has been restarted, and the new leader is [New Leader Name].
  • The rebuild of the other site is currently in progress.
  • We have decided to stop the old leader, [Old Leader Name], and will not restart it.

Next Steps

  • I raised a separate case with the vendor to investigate the following:
    • Database inflation
    • Possible solutions for out-of-sync issues at specific times
    • Checkpointing messages noted in the log file

Please let me know if you need any further information.

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