I sincerely apologize for the lack of acknowledgment on this issue while I was on vacation. I understand that repeated follow-ups were needed, and I appreciate your patience. The backup failure has now been resolved.
We truly value our collaboration with the infra team and recognize the importance of prompt responses. If you ever encounter a similar situation where there's no response, please don’t hesitate to escalate to our APAC Escalation Manager or Chapter Leader to ensure a quicker resolution.
Thanks again for your support. Let me know if any further verification is needed.
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