Subject: Assistance with Your Request
Dear [User's Name],
Thank you for reaching out. I have referred to our available assist articles and believe they contain the information you’re looking for. You can find the relevant details here: [Insert Link to Assist Articles].
Additionally, I have created the cast for now. However, as I understand, this action is typically performed by a super user. It would be good to check from your end whether your dbowner privilege also allows you to do this.
Please review the provided information, and let me know if anything is missing or if you need further clarification. I’d be happy to assist you further.
Best regards,
[Your Name]
[Your Position]
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