Sunday, 13 April 2025

Filled under:

 

  • Functions as a Site Reliability Engineer (SRE) for Oracle and PostgreSQL estates, ensuring database reliability, performance, and stability across regions.

  • Leads critical Business Continuity Management (BCM) efforts for the APAC estate—driving end-to-end coordination, periodic updates, and flawless execution.

  • Actively contributes to database patching, complex weekend changes, and maintenance events, ensuring minimal impact and high success rates.

  • Drives automation and toil reduction initiatives, using data analysis to identify high-impact inefficiencies and building scalable, reusable solutions.

  • Develops and maintains incident dashboards, empowering teams with real-time insights to reduce incident volumes and improve RCA quality.

  • Collaborates across regions to enhance communication and transparency, enabling stronger alignment during incident handling and postmortem reviews.

  • Leads by example in documentation excellence—creating clear, actionable artifacts that support team learning and operational handovers.

  • Provides mentorship and onboarding support to new joiners—especially through the Engine Room setup—offering access guidance, environment knowledge, and continuous upskilling.

  • Recognized for strategic thinking—proactively advising Reliability Owners and Product Teams with actionable recommendations from data-driven analysis.

  • Regularly contributes to special projects and initiatives, including RCA deep-dives, patch planning optimization, and training programs like Oracle ACE.

  • Supports a culture of continuous improvement by identifying long-term fixes, reducing repeat incidents, and influencing SRE best practices.


2. Contribution vs Peers at Next Level

  • Operates at a level consistent with the next role tier—demonstrating technical leadership, initiative ownership, and strategic foresight.

  • Delivers cross-functional impact through platform improvements, automation rollouts, and system-wide toil reduction that go beyond individual team deliverables.

  • Demonstrates strong team leadership by mentoring peers, sharing tribal knowledge, and enabling faster onboarding for new engineers through structured walkthroughs.

  • Communicates with clarity across teams, providing regular updates during high-severity incidents and planned events, fostering trust and alignment.

  • Leads strategic planning and execution for APAC BCMs independently, from stakeholder coordination to post-event analysis.

  • Collaborates with product and engineering teams to drive RCA quality and incident trend resolution, reducing long-term operational overhead.

  • Shows proactive ownership of documentation—transforming complex technical work into clear, repeatable, and scalable playbooks.

  • Contributes meaningfully to special programs and automation pilots, influencing decision-making through data-backed inputs and tool adoption feedback.

  • Stands out for his continuous improvement mindset, always looking ahead to optimize processes, reduce toil, and uplift team efficiency.

  • Builds a strong peer network through collaboration, knowledge exchange, and consistent delivery of outcomes aligned with business goals.

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