Functions as a Site Reliability Engineer (SRE) for Oracle and PostgreSQL estates, ensuring database reliability, performance, and stability across regions. Leads critical Business Continuity Management (BCM) efforts for the APAC estate—driving end-to-end coordination, periodic updates, and flawless execution. Actively contributes to database patching, complex weekend changes, and maintenance events, ensuring minimal impact and high success rates. Drives automation and toil reduction initiatives, using data analysis to identify high-impact inefficiencies and building scalable, reusable solutions. Develops and maintains incident dashboards, empowering teams with real-time insights to reduce incident volumes and improve RCA quality. Collaborates across regions to enhance communication and transparency, enabling stronger alignment during incident handling and postmortem reviews. Leads by example in documentation excellence—creating clear, actionable artifacts that support team learning and operational handovers. Provides mentorship and onboarding support to new joiners—especially through the Engine Room setup—offering access guidance, environment knowledge, and continuous upskilling. Recognized for strategic thinking—proactively advising Reliability Owners and Product Teams with actionable recommendations from data-driven analysis. Regularly contributes to special projects and initiatives, including RCA deep-dives, patch planning optimization, and training programs like Oracle ACE. Supports a culture of continuous improvement by identifying long-term fixes, reducing repeat incidents, and influencing SRE best practices. Operates at a level consistent with the next role tier—demonstrating technical leadership, initiative ownership, and strategic foresight. Delivers cross-functional impact through platform improvements, automation rollouts, and system-wide toil reduction that go beyond individual team deliverables. Demonstrates strong team leadership by mentoring peers, sharing tribal knowledge, and enabling faster onboarding for new engineers through structured walkthroughs. Communicates with clarity across teams, providing regular updates during high-severity incidents and planned events, fostering trust and alignment. Leads strategic planning and execution for APAC BCMs independently, from stakeholder coordination to post-event analysis. Collaborates with product and engineering teams to drive RCA quality and incident trend resolution, reducing long-term operational overhead. Shows proactive ownership of documentation—transforming complex technical work into clear, repeatable, and scalable playbooks. Contributes meaningfully to special programs and automation pilots, influencing decision-making through data-backed inputs and tool adoption feedback. Stands out for his continuous improvement mindset, always looking ahead to optimize processes, reduce toil, and uplift team efficiency. Builds a strong peer network through collaboration, knowledge exchange, and consistent delivery of outcomes aligned with business goals. Let me know if you'd like this formatted into a PDF or Word doc for submission, or if you need a shortened version within a specific character count! Got it! Here's your content rewritten with clear bullet point headings for each area of contribution — like Communication, Documentation, Strategic Planning, etc. This format helps reviewers quickly identify your strengths across key pillars, while still keeping the impact-focused narrative under each. Technical Ownership & Reliability Engineering Critical Event Management (BCMs) Communication & Collaboration Documentation & Transparency Automation & Toil Reduction Contribution to Special Projects Onboarding & Team Enablement Strategic Planning & Process Optimization Root Cause Analysis & Incident Trends Continuous Improvement & Knowledge Sharing Leadership Beyond Role Scope Communication & Stakeholder Management Mentorship & Team Development Strategic Thinking & Initiative Ownership Documentation & Knowledge Reuse Process Innovation & Tooling Root Cause Ownership Efficiency & Client-Focused Outcomes Culture & Principles Champion1. Current Role / Content / Scope / Organisational Impact
2. Contribution vs Peers at Next Level
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1. Current Role / Content / Scope / Organisational Impact
Acts as a Site Reliability Engineer (SRE) for Oracle and PostgreSQL estates, ensuring database reliability, performance, and stability across global environments.
Leads and executes Business Continuity Management events for the APAC estate—coordinating end-to-end execution, updates, and post-event validations with high precision.
Collaborates seamlessly across regions and teams, actively participating in incident bridges, change planning discussions, and cross-team syncs to maintain service reliability.
Maintains high-quality documentation and runbooks for onboarding, incident resolution, patching steps, and automation tools—ensuring transparency and operational readiness.
Builds scalable automation for recurring tasks and toil-heavy activities; conducts data analysis to identify bottlenecks and shares insights with Reliability Owners and Product teams.
Plays a key role in projects related to SRE maturity, patch planning improvements, incident dashboards, and automation frameworks—helping uplift platform resilience.
Provides hands-on support to new joiners through Engine Room onboarding—guiding access setup, environment walkthroughs, and tribal knowledge sharing.
Offers data-driven recommendations to influence SRE roadmaps and platform improvements; involved in proactive planning for patches, changes, and reliability initiatives.
Leads RCA analysis and dashboard development to surface actionable insights; drives improvements in postmortem quality and long-term remediation.
Constantly seeks to improve team processes through feedback loops, best practice sharing, and coaching—demonstrating commitment to learning and growth.
2. Contribution vs Peers at Next Level
Consistently delivers impact across functions, platforms, and geographies—taking ownership of complex initiatives that span beyond individual team responsibilities.
Demonstrates mature stakeholder engagement through structured updates during incidents, planned events, and project workstreams—building trust across technical and business teams.
Supports peer growth by mentoring team members, reviewing technical work, and facilitating onboarding for new engineers—accelerating team ramp-up and collaboration.
Proactively identifies opportunities for platform and process improvement, leads high-priority tasks like APAC BCMs, and independently executes from start to finish.
Transforms complex work into detailed runbooks and wikis that are leveraged by team members across shifts and regions—promoting consistency and knowledge reuse.
Drives automation and platform tooling efforts to reduce toil, improve patching workflows, and enhance visibility into incident metrics.
Takes initiative in RCA investigations, develops insightful dashboards to highlight recurring problems, and works closely with product and reliability teams to implement fixes.
Focuses on reliability outcomes that enhance client trust and experience; balances speed with long-term stability to ensure sustainable service health.
Embodies organizational values—People, Culture, and Clients—through proactive knowledge sharing, collaboration, and a consistent drive for excellence.
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