Here's a concise GitLab issue description for your work:
Title: Improved Assist Ticket Form for Better Accuracy & Future Automation
Description:
Modified the assist ticket creation forms to capture more accurate details from users. This enhancement ensures better issue classification and lays the groundwork for automating user incident acknowledgments using Nuclus and automation integration.
Changes Made:
- Enhanced form fields to improve detail accuracy.
- Structured data collection for future automation compatibility.
- Prepared for seamless integration with Nuclus.
Next Steps:
- Gather user feedback on form usability.
- Develop automation workflows for auto-acknowledgment.
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