Technical Ownership & Reliability Engineering
Acts as a Site Reliability Engineer (SRE) for Oracle and PostgreSQL estates, ensuring database reliability, performance, and stability across global environments.-
Critical Event Management (BCMs)
Leads and executes Business Continuity Management events for the APAC estate—coordinating end-to-end execution, updates, and post-event validations with high precision. -
Communication & Collaboration
Collaborates seamlessly across regions and teams, actively participating in incident bridges, change planning discussions, and cross-team syncs to maintain service reliability. -
Documentation & Transparency
Maintains high-quality documentation and runbooks for onboarding, incident resolution, patching steps, and automation tools—ensuring transparency and operational readiness. -
Automation & Toil Reduction
Builds scalable automation for recurring tasks and toil-heavy activities; conducts data analysis to identify bottlenecks and shares insights with Reliability Owners and Product teams. -
Contribution to Special Projects
Plays a key role in projects related to SRE maturity, patch planning improvements, incident dashboards, and automation frameworks—helping uplift platform resilience. -
Onboarding & Team Enablement
Provides hands-on support to new joiners through Engine Room onboarding—guiding access setup, environment walkthroughs, and tribal knowledge sharing. -
Strategic Planning & Process Optimization
Offers data-driven recommendations to influence SRE roadmaps and platform improvements; involved in proactive planning for patches, changes, and reliability initiatives. -
Root Cause Analysis & Incident Trends
Leads RCA analysis and dashboard development to surface actionable insights; drives improvements in postmortem quality and long-term remediation. -
Continuous Improvement & Knowledge Sharing
Constantly seeks to improve team processes through feedback loops, best practice sharing, and coaching—demonstrating commitment to learning and growth.
2. Contribution vs Peers at Next Level
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Leadership Beyond Role Scope
Consistently delivers impact across functions, platforms, and geographies—taking ownership of complex initiatives that span beyond individual team responsibilities. -
Communication & Stakeholder Management
Demonstrates mature stakeholder engagement through structured updates during incidents, planned events, and project workstreams—building trust across technical and business teams. -
Mentorship & Team Development
Supports peer growth by mentoring team members, reviewing technical work, and facilitating onboarding for new engineers—accelerating team ramp-up and collaboration. -
Strategic Thinking & Initiative Ownership
Proactively identifies opportunities for platform and process improvement, leads high-priority tasks like APAC BCMs, and independently executes from start to finish. -
Documentation & Knowledge Reuse
Transforms complex work into detailed runbooks and wikis that are leveraged by team members across shifts and regions—promoting consistency and knowledge reuse. -
Process Innovation & Tooling
Drives automation and platform tooling efforts to reduce toil, improve patching workflows, and enhance visibility into incident metrics. -
Root Cause Ownership
Takes initiative in RCA investigations, develops insightful dashboards to highlight recurring problems, and works closely with product and reliability teams to implement fixes. -
Efficiency & Client-Focused Outcomes
Focuses on reliability outcomes that enhance client trust and experience; balances speed with long-term stability to ensure sustainable service health. -
Culture & Principles Champion
Embodies organizational values—People, Culture, and Clients—through proactive knowledge sharing, collaboration, and a consistent drive for excellence.





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