Tuesday, 3 February 2026

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 Regarding the authentication issue – I have already shared all necessary information with you. I compared the access, provided the relevant links, and shared all available details from my side.

For your question on how you were previously able to access the system – I’m not in a position to verify that. I do not have elevated access to check historical details such as when your BBS access got deleted. I can only see that it is currently deleted.

Kindly proceed with raising the required access request accordingly.

If you face any further issues, please raise a ticket with the DB team for investigation.

Thanks.

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