Hi, my name is Nikhil Kotak. I have been with UBS for more than nine years, and I currently work as a Site Reliability Engineer for databases. I also support the Emerging Database team as Scrum Master.
One achievement I am especially proud of is contributing to reliability and delivery maturity in the Emerging Database space. Emerging Database involves evolving technologies, external dependencies and new ways of working, where clarity, ownership and structured execution are very important. As Scrum Master, I help convert unclear topics into trackable actions, surface blockers early, align engineers, Product Owners, Reliability Owners and vendor teams, and keep delivery focused on outcomes.
Alongside this, I am proud of my contribution to PostgreSQL reliability since PostgreSQL was introduced as a strategic database platform within the bank. I conducted brown bag sessions with stakeholders across APAC and EMEA to build awareness, confidence and alignment. I also independently designed PostgreSQL BCM automation, converting manual checks, risk controls and evidence collection into a repeatable automated process, reducing manual effort by around 95%.
I have also been involved in ML and AI-led automation initiatives, using intelligent automation to reduce repetitive manual ticket resolution and improve operational efficiency by around 22% over the past year.
What motivates and inspires me at UBS is the scale, trust and impact of the work. I am proud to be recognized internally through CE Gold, externally by Oracle as an ACE Pro, and to contribute to UBS volunteering events. These experiences motivate me to keep growing, sharing knowledge and contributing beyond my immediate role.
Overall, I am proud to contribute through reliability, automation, collaboration, volunteering and continuous improvement.
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